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Getting Started
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Adding Artwork
- Adding Art & Designs
- Adding Multiple Views of the Same Artwork
- How Do I Find My Hidden Artwork?
- How Do I Upload My Art and Designs?
- How Many Works Can I Upload?
- Image Upload Sizes and Formats
- My Artwork Was Hidden? What Should I Do?
- No Selfies or Snapshots
- Uploading Multi-Page Documents / PDFs
- Uploading Multiple Works with Minimal Variation
- Uploading Videos (Pro Accounts Only)
- Using the Cropping Tool
- Using Watermarks
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Selling Originals
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Selling Giclée Prints
- Applying to the Giclée Print Shop
- File Specifications for Giclée Prints
- Getting Paid through PayPal
- Giclée or Standard Inkjet?
- Giclée Papers
- How Many Works Can I Sell in the Print Store?
- Ordering Sample Prints
- Our Quality Control Process
- Reasons for Rejections
- Resubmitting Artwork After a Rejection
- Return Policy for Giclée Prints
- Shipping Policy for Giclée Prints
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Portfolios
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Resumé/CV and Profile
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Showrooms (Pro)
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Open Calls • Jobs • Services
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eBooks and Tips
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Category Definitions
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Manage Settings
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Policies and Guidelines
Return Policy for Giclée Prints
All works available as Giclée prints are reviewed by our curatorial staff for print quality before being made available for purchase. Each print is then reviewed by our expert print artisans after each work is printed and shipped to ensure quality. Therefore, Artepreneur does not accept returns or provide refunds for any reason other than your receipt of a print that (1) is not the artwork or size you ordered, (2) has a clear manufacturing defect, 3) or was damaged during shipping. Please contact support should you have any questions regarding your print.
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This return policy ONLY applies to unsigned Giclées that are printed and shipped by Artrepreneur. Artwork sold directly by the Seller may have a different return policy as Artrepreneur only provides a forum for the Seller to list the work. Artrepreneur is not involved in the transaction nor the Sellers’ shipping or return policy. If you have any issues when purchasing directly from the artist (I.e. from the Sell Direct Shop), please contact the Seller.